Posted on 14th April 2017 SHAMEFUL
Left our three little Bedlington terriers for a long w/e at the end of June 2016.
When we picked them up they were all covered in urine. The smell and condition of their coats was utterly disgusting. Mabel had damaged her nose (RAW) by pushing through the kennel bars. We had to take her straight to the vet. All dogs were hoarse from barking. We left FULL BOXES of dog food (at leat 10 days supply) and these were returned empty.....yet all of the dogs were ravenous and THIRSTY++++ when we got them home. They had to go straight into the shower to be cleaned up. They slept for nearly 24 hours on returning home. We have met a few people locally who have also had their dogs returned in this awful condition....or worse. Quite a few people (including us) felt that the dogs had not been out of the kennel. One dog needed anti-biotics for UTI. APPALLING. All we would have expected, or hoped for, was a call saying that the dogs were distressed and we would have come home early. Alex denied everything, and we were told that we should have complained before we got them into the car. Our vet went straight to the notice board and removed the card. It has never been replaced. AVOID++++
When we picked them up they were all covered in urine. The smell and condition of their coats was utterly disgusting. Mabel had damaged her nose (RAW) by pushing through the kennel bars. We had to take her straight to the vet. All dogs were hoarse from barking. We left FULL BOXES of dog food (at leat 10 days supply) and these were returned empty.....yet all of the dogs were ravenous and THIRSTY++++ when we got them home. They had to go straight into the shower to be cleaned up. They slept for nearly 24 hours on returning home. We have met a few people locally who have also had their dogs returned in this awful condition....or worse. Quite a few people (including us) felt that the dogs had not been out of the kennel. One dog needed anti-biotics for UTI. APPALLING. All we would have expected, or hoped for, was a call saying that the dogs were distressed and we would have come home early. Alex denied everything, and we were told that we should have complained before we got them into the car. Our vet went straight to the notice board and removed the card. It has never been replaced. AVOID++++
view less
