Posted on 23rd March 2020 Terrible service
We have been feeding our dogs this food for 3 years & they are healthy, we order 2 sacks every month, we ordered our sacks 16th March & over 1 week later we have no food & no messages from the company to say there is a hold up, we have rung them & yes we know about the bad situation with the Coronavirus but we are being told it may take another week or two
Why can’t they let customers know , what’s wrong with an email, they have put a message on their website but it wasn’t there when we placed our order. Terrible way to treat regular customers, we will be looking to change to someone else.
Why can’t they let customers know , what’s wrong with an email, they have put a message on their website but it wasn’t there when we placed our order. Terrible way to treat regular customers, we will be looking to change to someone else.
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