Posted on 23rd May 2020 Poor customer service
Purchased a 14kg bag of the gentle fish online, after reading good reviews on their website. However, not one of our four dogs would eat this, they are all different breeds (chihuahua, lurcher, cocker spaniel and cockerpoo) so can only conclude this product is not as appetising as gentle dog food claims. We did contact them but afraid they didn’t want to know, the customer service is non existant. Would suggest it would make good sense to request samples before paying out top money for this dog food. Annoyed that we have just totally wasted £72!!
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