Neglected my puppy,avoid!!
Put my 9month pup here for 3 nights. I was never invited to complete any forms etc or invited to see the kennels and there are no pictures online but they were award winning so decided to go here.
I explained to the guy who took my dog away what to feed and when, while i was away, i had no updates until i asked for one and all i got was ‘shes great’
Collected her early and when i got home i had to bath her, she was stinking of urine,especially her paws and belly like she had been lying in it,her teddy was dripping and her harness also stank.
Her raw food was still frozen and unopened,i gave her enough with her that it shouldve been half empty.
I complained when i got home but they chose ‘to refute my allegations’ and not give me an explanation...great customer service!
I explained to the guy who took my dog away what to feed and when, while i was away, i had no updates until i asked for one and all i got was ‘shes great’
Collected her early and when i got home i had to bath her, she was stinking of urine,especially her paws and belly like she had been lying in it,her teddy was dripping and her harness also stank.
Her raw food was still frozen and unopened,i gave her enough with her that it shouldve been half empty.
I complained when i got home but they chose ‘to refute my allegations’ and not give me an explanation...great customer service!
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