alison111

3 reviews | A member for 4 years, 5 months

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Scunthorpe, Lincolnshire, England
Posted on 6th October 2019
Brilliant customer service
Ordered the food on Monday but by Thursday hadn’t had anything delivered. Called the customer service number which just rang and rang. Now I’m starting to wonder if I’ve been ‘had’ Anyway, had a call about 1 minute later, Donna from Sneyds! Explained my problem and she chased it up for me. Within about 10 minutes she called me to say Fedex couldn’t find my address?!!! And did I live in a difficult to find place? No...so she phoned them back, called me and as I hung up from her, I had a text to say the food had arrived. Maybe Fedex need a customer service lesson! Thank you Donna
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Lowestoft, Suffolk, England
Posted on 15th October 2015
The boy loves it!
We have an 11 month old black lab, who is a big lad and still growing it appears! We weaned him into barking heads, but he always seemed to be a 'bit loose' and also it stained his new adult teeth really badly. I spent many an evening researching what seemed to be the best food for 'my boy'. Eventually I decided on Akela and ordered a bag. By the time we had changed over to solely Akela (about 2 weeks) his teeth gleamed and what was produced from the other end become much firmer and normal!
He loves his Akela, and being a Labrador he 'vacuums' it up! I have just ordered the big paws hoping he may take a bit longer over it!
But, he his a very fit, active young adult dog who loves his food, but his teeth are white, his poop is better and his coat shines so much people stop me to ask firstly if we polish him and secondly what we feed him......think that is a review in itself!! Also love that the price is reasonable, delivery is quick and most importantly he seems to love it....happy dog = happy owners!! Give it a go
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Lowestoft, Suffolk, England
Posted on 28th May 2015
lively, shiny, 'smiley' Lab
"He is a Labrador!
He is currently on the transition to Akela (only a couple more days to go!) and he is lively, shiny, 'smiley' and what comes out the other end is becoming so much better!!!"
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