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Terrie

1 reviews | A member for 8 years, 9 months

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Henley-on-Thames, Oxfordshire, England
Posted on 13th June 2015
Amazing product, Amazing quality, Amazing service.
The Big Dog Bed Company supplied a giant bed to us for our German Shepherd boy Ryker, aged 4. Ryker stopped being able to walk overnight when two ruptured discs in his spine compressed his spinal cord and left him paralyzed in his rear end but in lots of pain in his back. After his surgery we could not get him comfortable or find a dog bed big enough to cater for our boy.

After finding their website online, I enquired about the Giant memory foam dog bed from BDBC and was pleasantly surprised to get a response from a lady called Dru, who told me that whilst the bed I was enquiring about was a great bed, she suggested that we have the active recovery bed instead with a cool comfort option as with Ryker being a long-haired German Shepherd he was bound to feel the heat, and the Active Recovery foam option would help aid his rest , therefore aiding his recovery... She also recommended the PU fabric cover, as she mentioned it would be easier to clean. She seemed to understand everything we were going through and ended up providing us with the perfect bed!

Dru literally thought of everything and the bed we received incorporated different elements of the different beds that The Big Dog Bed Company make.

It is perfect for our boy, from the incontinence side of things - the bed is completely waterproof with welded seams, it is antibacterial, anti fungal, doesnt hold smells and really easy to clean - to the comfortable castellated Active Recovery foam mattress - Ryker will not get off this bed! After Hydrotherapy it provides the support that he needs for his aching joints and back and hips, providing him with a long and comfortable restful sleep. The other dogs want in on the action.

I know this is a long review but I want anyone that is considering buying one to know - you cannot get a better bed for your dog anywhere else. The service is impeccable, and if there is something you want to ask or to add to the bed they can nearly always accommodate. They even have a bespoke service, but if you're not sure what you are looking for there is someone who can point you in the right direction and help you purchase the perfect one. The beds are more than worth the money, excellent quality and I don't think Ryker would have made as much progress as he has without one. You will not get the same product anywhere else. Thank you Big Dog Bed Company, Ryker sends his thanks and so do we!
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