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1 reviews | A member for 7 years, 10 months

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Posted on 31st January 2016
HUGE hike in premiums after the first year
I've always used John Lewis for insurance in the past, due to their good reputation. So when it came to insuring our family dogs, I didn't hesitate to take out a JL policy. The quote they provided was in line with quotes from other insurers. However, we've just had our renewal letter through the post and the renewal price has risen by over £8 PER MONTH. That's £96 more per year, even though we've never claimed. For a young dog too.

It's an auto renewing policy, so I suppose they are hoping you will not check and just keep the policy rolling. Very sneaky! I have immediately logged into online banking and cancelled the direct debit. I will definitely reconsider using JL in future
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