Shells

1 reviews | A member for 3 years, 2 months

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Crews Hill, Enfield, England
Posted on 10th June 2016
First class boarding for Pets
This dog hotel is excellent, and though it's expensive it is worth paying for peace of mind, that your pets are being taken care of my true animal lovers. I was taken into hospital suddenly, and Elmtree fitted my two cats and dogs in at short notice and also fitted them into being picked up at short notice by their pet taxi service and taken straight there. I spent 9 days in hospital and i phoned from hospital every day and staff gave me a report on how my pets were every day. I was relieved when I heard from them my little dog Shelley was making friends and they were all fine. The staff were fantastic, dedicated and pets are treated as family there. Elmtree is the only animal boarding place were my dog Shelley is happy. Shelley gets distressed at leaving me yet she will go off to Elmtree quite happily. They get lots of love and attention there, kennels I've heard are bright and airy air conditioned in summer and heated in winter. Dogs get plenty of exercise. My cats were placed together. Elmtree is set in beautiful grounds. I would highly recommend Elmtree for , level of comfort for the animals , the care and attention the pets receive and the dedication of the staff who work there who go above and beyond to make sure not only the pets are receiving a good level of care but that they are truly having a holiday too and they really do come home chilled out. Also I would recommend them for their excellent customer service theis willingness to do the best they can to alleviate the owners worry of them. I was able to concentrate on getting better in hospital knowing my.pets were happy and settled. I would also recommend the pet taxi service, door to or service there and back when you are not able to take them there yourself. Being in hospital this was ideal for me, a friend stayed in my flat when they were picked up. Dont be put off by the cost of this pet hotel, after all don't you think your pets are worth it?
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