rottie lover

1 reviews | A member for 2 years, 8 months

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Launceston, Cornwall, England
Posted on 11th October 2016
Walks Galore!
What lovely staff and owners!

Nothing is too much trouble for this busy kennels.
I visited the kennels before taking my dog, I was given plenty of time to ask questions, even though they were busy.
All the time I was there, the dogs were being taken out for walks, they adore the staff and had a lovely field to have free run. I understand that they do not socialise with other boarders, this carries many risks and I didn't see one dog which wasn't happy being out with just a walker. They have so many walks!

I asked about collection and running late. If only a couple minutes, they can allow pick up but as they are very busy (feeds, walks, laundry, cleaning, grooming, treats etc etc) that the doors have to be shut on time or when else can they do all the work needed. Absolutely agree! I certainly wouldn't expect the local Spar shop to open up for me after closing, even if I did blast my horn!! If traffic is bad, I'd fully be prepared to pay another days fees and collect my dog during opening hours.

The phones were busy whilst I was there and they did answer them as much as they could, they do have an answer machine which the owner listens to during her lunch and tea break.

I can see why people like Leburnick Kennels, they are busy people, who go that extra mile for their residents.

My dog loved it there!
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