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1 reviews | A member for 6 years, 5 months

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Posted on 8th September 2017
Not up to scratch!
Having found pieces of plastic in two tins of Lily's dog food I wrote to the company (registered mail) and sent the plastic for their inspection, that was mid August. Having not received a reply I phoned them yesterday , Sept 7th. On my first attempt the phone was put down before I had chance to speak? The second time I did speak to a young lady who said she would look into the matter and ring me back that was over 30 hours ago, I still await her phone call.
Shame on you Lily's if this is how you treat your customers. I won't be buying any more of your food and will advise friends and family to do likewise.
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