Greenbay Vets

I’ve got a new puppy and the care from reception team, vet and nurses has been great. The extra time and care they have given to getting my puppy desensitised to visiting the practice has been amazing. Really exceeded expectations.

Having been a client of Greenbay Vets for over a year I am able to write this review having a thorough knowledge and experience with their team.
The vet care is sufficient, fulfilling the pre-requisite of what you would expect from a veterinary practice, although on one occasion I was told by John, the owner, that I was charged unnecessarily, referred on to a specialist and hurried out the door by a nurse on a Friday afternoon as she was late for a hen do, I did appreciate the explanation, but needless to say this was unprofessional.
My family have found the reception staff to be cold, problematic and unapproachable, making the simplest of tasks, like booking an appointment for instance, a thoroughly negative experience. Unfortunately we have now sought an alternative vets to help with any medical issues our animals may have on the future.
John is a caring and knowledgeable vet, I feel if he was more present and took control of how customers were being handled at the front desk it would be of great benefit to his business.

I cannot thank Greenbay vets enough for the care, support and ongoing advise they have given to us with our new puppy Carter. He had a big operation to remove something from his tummy that he shouldn’t of eaten. ????The vets, nurses, reception staff were outstanding with their dedication, love and support. He was treated with the upmost care. We were kept informed all the way through his procedure. We have had the care of our cat with Greenbay for over ten years, so it was a natural choice for us. We wouldn’t go anywhere else. Thank-you again, for all the ongoing advice and support . We really appreciate the service you provide. Could not recommend enough.

We first went to Greenbay in 2001 under the superb care of Mrs Turner and her staff. Over the years our two Spinones were welcomed and cared for fantastically. Not only did they look after the dogs, they always looked after us as well when we were worried, and when we had to say goodbye to Ollie. The care continued with Milo and when Mr & Mrs Mather took over recently the same wonderful service carried on. Sadly, we have now had to say goodbye to Milo at the ripe old age of nearly 14. Mr Mather, Miss Pryor, Miss Codling and the girls looked after him over the last few months giving him a great quality of life. We would thoroughly recommend them to anyone needing a veterinary practice owned and staffed by lovely people that you can trust.

Its been almost a year since I lost my Westie - however without the care and attention from Mrs Turner and her team I would not have had an extra year with my special friend. Whether attending the Torquay of Paignton surgery the care and attention from the staff was always the same - friendly and professional.