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JuliaK

1 reviews | A member for 7 years, 3 months

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Lowestoft, Suffolk, England
Posted on 11th January 2017
Very, very happy with Akela!
We switched our girl too Akela original after she had finished the bags of puppy food coming from the breeder. The switch was easy and its been quite some months now and I am really happy with it! It smells like dog food but its not too horrible, we did take a sample of the fish but the smell of that one is unbelievable so we will stick with original. Charlie is regular as clockwork and I rest easy knowing we are feeding her good quality food! I also love that the feeding guide is offered in grams and is so detailed!

From a business stand point, I have been even more impressed! All my many questions leading up to our order were answered very quickly and in a friendly manner. When our first order arrived there was a small nick in one of the bags, presumably from the shipping, I let Akela know and they passed the info onto the couriers and gave us a discount code. Well when our very fast second order arrived yesterday, I was definitely impressed to see that the bags had extra tough sacks around them to protect them in transit! We are in Finland but even with the currency change and shipping, Akela ends up much cheaper than the better quality brands in stores here and its much easier to just worry about the dog food every 5 months and have 30kg delivered to the door! I had no idea buying dog food could be such a pleasant experience, thanks Akela!
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