DonnaW

1 reviews | A member for 3 months, 29 days

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Posted on 8th April 2020
Complained to Pets at Home but no response!
Our dog Lily has been on Wainwights pet food since a pup. She is now nearly 12 and a few months ago we bought a new large bag of food only to find she recoiled at the very smell of it and wouldnt touch it. We even mixed it with tuna but she ate the tuna and spat out every piece of kibble. Reluctant to change brands after all these years we bought another bag, different flavour. Nope, wouldnt touch it. After doing a bit of reading in the web we discovered that the ingredients of the food had been changed, without any notice to the customer. Soni complained to Pets at Home as I was really concerned at how irresponsible this was (I also wanted my £60odd back fir unused food) they failed to.respond. I'll never buy food from this store again. Disgusting and irresponsible!
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