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My elderly mother took her dog for its vaccinations, due to Covid 19 restrictions she was kept waiting out in the cold wet and raining weather for an hour, Whilst i can understand the need for social distancing this surgery was taking this to the extreme, my mothers dog was snatched from her taken inside im assuming given a booster injection within the premises then 15 minutes later her dog was returned to her, the card payment machines are in-operable and out of date. Seems to be a total lack of empathy for both pet and owner, First and last time !!!!