1 reviews | A member for 9 months, 25 days

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Watton, Norfolk, England
Posted on 28th December 2020
Good product, appaling service
Although Natures Menu offer a good product their service is appalling. Failed me over Christmas by putting my regular order back by 5 days with very little notice. I had placed an order to recieve before Christmas and then they changed that to 6 days later without notifying me. I had also placed an order for after Christmas and before new year which they just cancelled at 7.20pm the day before.

Not to mention they use DPD who take no notice of requests to leave the delivery in a safe place.

Quite often the frozen products have started defrost meaning freeflow mince becomes a solid block.

And on getting in touch with them their customer service is poor and they just generally fob you off!

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