Border collie

Arranged a trial afternoon for our dog. There were no directions on the web site or in the confirmation email, so found it a bit difficult to find. On arrival (at the pre-arranged time), there was no answer at the gate or mobile phone. Eventually Susie's husband answered the gate and said his wife had forgotten our arrival and had gone to visit a friend. Fair enough, as these things happen. We took our dog inside the house which wasn't somewhere I would want to leave a dog. Susie's husband was picking up dirty clothes off the floor and there were 2 dogs barking and snarling on the other side of a closed door. We left and took our dog with us. Susie did text to apologise and offered to look after our dog free of charge. Very disappointed.