![]() |
“Great food enjoyed by all 3 of my dogs ”
Reviewed 5th October 2022
![]() |
|
|
![]() |
“Great Food & Service”
Reviewed 28th April 2022
My lurchers love this. Mixed with wet food but clean bowls. Great customer service if you are not sure what to feed.
I foster greyhounds too, some foods can be a bit rich for their tums, but this is usually fine. |
|
|
![]() |
“Food is ok, customer service is terrible”
Reviewed 22nd December 2021
dog food is ok, but its let down by slow delivery and poor customer service, ordered on 15th December, was not even sent out by the 21st December, i know its a 3 to 5 day delivery, but did not know it would be 3 days to a week before even sending the dog food out. They used the its Christmas excuse, well other companies seem to cope, but if you are behind with orders then keep your customers updated. An email to say you are behind would of helped, but sending out 6 days after i ordered does not leave much time for the courier to get it to us. I should of googled Millies before buying and seen on quite a few forums that Millies customer service is very lacking.
It was not about your delivery service, this has nothing to do with DPD, its to do with how slow you take to send items out. I thought 3 to 5 days was a service from DPD, but you wait until i contact you before you mark it as dispatched, and you still do not send it to DPD. Because as of 2pm today (21 December 2021) DPD had still not received it, which is 6 days since I ordered the food at 10:08am on the 15th December. So lets not blame your delivery service, its your slow dispatch that is the problem. |
|
|
![]() |
“Marvellous Millies”
Reviewed 5th June 2021
At the time of writing this, my German Shepherd pup is 7 months old and through investigation, has an allergy to Beet Pulp. Beet pulp is found in the majority of dry food and to find a dry food that doesn't contain it, has proved difficult.....until now. Over the past 2 months, I have tried my pup on a variety of Millies Wolheart kibble and I have to say that he has pretty much scoffed the lot down, with a preference to Agility Mix & Gamekeeper Mix. Me personally, and yes I do suck on the kibble to have a taste, prefer the Riverside Mix but my dog prefers others to this.
Millies Wolfheart also do a selection of semi moist treats and once again, my dog and others I see out and about, really like these. I also find them to come in very handy for when trying to give my dog some tablets he may need as these are just about the right consistency to be able to push a pill in. All in all, good products and a good delivery time. #tommi #tommidarby #darbs9172hotmailcom |
|
|
![]() |
“Best food for our pup”
Reviewed 14th February 2021
![]() |
|
|
![]() |
“Dogs Thrive on Millies”
Reviewed 5th January 2021
I have been feeding my two dogs on Millies Wolfheart for four years and they are thriving. They enjoy the food and their poos are nice and firm. I’ve introduced 3 friends to MW. One dog was a puppy, one was being fed raw and the third had been poorly with pancreatitis at the age of 7 & 1/2. All dogs are fit and well on MW. I would suggest that you talk to their nutritionists who are extremely knowledgeable before ordering and they will advise on what’s most suitable for your dog. Standard delivery is free so an added bonus. I’ve never had any problems and always order extra before holidays etc as I know the Millies team will be extremely busy during these times.
|
|
|
![]() |
“Millies Wolfheart Duck and Veg”
Reviewed 12th October 2020
My young adult dog was on a complete raw food and I could not get weight on him. Decided to try Millies and their nutritionist suggested Duck and Veg. Within 3 weeks my dog had not only gained weight but his coat started to improve too.
|
|
|
Ty-coch, Swansea, Wales
![]() |
“Great food and excellent service”
Reviewed 28th June 2020
![]() Great contact through all the panic buying etc, and nice to support a British independant, highly recommended. |
|
|
![]() |
“Excellent food excellent customer service ”
Reviewed 16th April 2020
Excellent food, excellent ingredients and best of all my fussy puppy adores it and is now gaining some weight. Despite the world being upside down at the moment and Millies being inundated with mass orders, they delivered on time. Can’t thank them enough for keeping going. Thanks Millies x
|
|
|
![]() |
“The best”
Reviewed 2nd April 2020
During these strange times this team of people have surpassed themselves.. my border terrier Jack has a stomach problem which means he can only eat fish and veg. We were recommended Millies by the Vet and he absolutely loves it. I buy the wet food as his meals and he has the kibble as treats. His stomach problems seemed to have levelled out.. I buy online from Millie and the service is great
|
|
|
![]() |
“Terrible service”
Reviewed 23rd March 2020
We have been feeding our dogs this food for 3 years & they are healthy, we order 2 sacks every month, we ordered our sacks 16th March & over 1 week later we have no food & no messages from the company to say there is a hold up, we have rung them & yes we know about the bad situation with the Coronavirus but we are being told it may take another week or two
Why can’t they let customers know , what’s wrong with an email, they have put a message on their website but it wasn’t there when we placed our order. Terrible way to treat regular customers, we will be looking to change to someone else. |
|
|
![]() |
“Second to none”
Reviewed 27th February 2020
![]() I tried various Millies recipe's. Some were too rich, giving him loose stools but Highland mix is spot on for him. Solid, unsmelly stools now and a healthy, fit little dog. Although at first glance, Millies looks relatively expensive compared to commercial dog foods, I feed my dog small amounts compared so a bag lasts much longer. Also, the list of ingredients is transparent and easy to understand. No fillers are used so I know I am not feeding my dog anything sinister! My advice is, if you decide to try your dog with this food, give them a call and you will be recommended something that will suit your dog's requirements. Small, trial bags can be purchased. |
|
|
![]() |
“Uncaring customer service”
Reviewed 3rd December 2019
Used Millie's Wolfheart with success for around 2 years. Last month they sent the wrong bag which we only realised after opening it as the packages are very similar. Our dog does not tolerate the food that was sent therefore the bag was of no use to us. Company could understandably not accept a return of the opened bag but refused to offer any sort of recompense for their error leaving us stuck with a £53 bag we cannot use.
I was offered a £2 refund because the value of the bag sent was £2 less than that ordered and they had the cheek to call this a 'gesture of goodwill'! I was offered a conversation with a nutritionist which was pointless as my dog tolerates the feed they were supposed to send. It appears they would rather lose a regular customer than take any amount of responsibility for their error. |
|
|
![]() |
“Excellent food and customer support”
Reviewed 13th November 2019
Fantastic to find this brand as my GSD is intolerant to chicken, and has skin allergies. He is really enjoying this having been on another brand (breeders own) for 4 years, before they stopped producing the salmon and potato variety. Great to have a range of flavors and nutritional needs to choose from. Contacted Millies by email asking advise as my boy spans exercise and weight bands. I got a lot of very helpful advise, and genuinely personal interest and help. So far slowly tried 3 flavours, 2 he loves, 1 he is not so keen or well on (not poorly at all, just not as great as the other 2 tummy wise). Great to have the varieties to choose from and try as they all have different tastes and needs like us! Of course wish it was cheaper, but seems to be very competitively priced to get chicken free and so well balanced.
|
|
|
![]() |
“excellent”
Reviewed 30th March 2018
I feed our Basset Tilly on the countryside mix, I had to stop giving her Arden grange as it upset her stomach, she loves Millies and does well on it
|
|
|
![]() |
“My fussy dog loves it!”
Reviewed 30th August 2017
|
|
|
![]() |
“Excellent”
Reviewed 23rd August 2017
I have nothing but praise for this dog food. I have tried my 8 month old dog on other quality dog food but it hasn't suited. She became agitated, hyperactive and lost all her lovely shine. Back on Millies and she is back to her old self. Highly recommended and their customer service is excellent.
|
|
|
![]() |
“My dogs have never been so healthy and happy ”
Reviewed 12th August 2017
Fantastic food, well worth the money. I have 5 poodles, two toys and 3 standards. They all thrive on the food, it has helped my thin toy gain some weight and has sorted out the problems we had with anal glands and has also sorted out the problems my boy has had with his ears for years. Would reccomend to anyone absolutely LOVE Millie's !!
|
|
|
![]() |
“Excellent food!”
Reviewed 10th August 2017
![]() I would not change to another brand. The website gives so much info, it's brilliant. |
|
|
![]() |
“Fantastic dog food/great customer service”
Reviewed 10th August 2017
![]() I've had to ask for advice a couple of times and I can't fault the extremely quick, helpful responses I got. Their delivery service is also excellent, with regular communication and the option of a "safe place" for delivery if you're out. |
|
|
![]() |
“Lacks quality or customer service”
Reviewed 10th August 2017
This is very expensive dog food. It lack quality or service to match.
We tried three Millie's foods. Starting with the recommended amounts and then gradually increasing. Our Vizslas just lost weight. Indeed it poured off them. It leads one to question what is actually in this dog food vs. Other brands. We have used a variety over the years and only Millie's has this effect. As soon as we changed the food to another brand the weight went back on thank goodness. We also suffered lots of hassle from Millie's; three booked deliveries all three missed and all three times just excuses. It is everyone's problem except it seems Millie's. When they don't get to ship because they are too busy, it's not their problem. When they appoint a subcontractor and the delivery fails to turn up, that's the customers problem not Millie's. The attitude of customer services to our dogs and us a customer was appalling. My advice is avoid this company. Their behaviour suggests they could care less about your dogs or the service they offer. All they care about is making money from you! |
|
|
Bridgtown, Staffordshire, West Midlands
![]() |
“Excellent quality, variety and value for money”
Reviewed 28th June 2017
Millies Wolfheart has a very helpful website that helps with choosing the most appropriate food for all three of my dogs. My dogs love their mealtimes each day and show no signs of getting bored of the food like most dogs do with kibble. I am happy that my dogs are getting nutritious food rather than cardboard. The food even smells like what it is supposed to be, surely that is a good sign!
|
|
|
![]() |
“Really pleased”
Reviewed 20th June 2017
I moved my Lab to Millie's last October, I was a bit worried as he has a sensitive tum, I needn't have worried he took to it instantly, the only problem was although we were feeding him less he was putting on weight he has Elbow Dysplasia and doesn't run about like most dogs, he's more than happy to walk with us. So last month I moved him to Tracker mix low fat, and he's lost weight so I am more than happy with Millie's Wolfheart and would gladly recommend them to anyone.
|
|
|
![]() |
“Great dog food great dry and wet ”
Reviewed 5th May 2017
|
|
|
![]() |
“Very good”
Reviewed 19th April 2017
My puppy loves this food. She has two thirds dry food and a third wet at tea time and adores it. Will also try their treats too. Very good food and amazing customer service.
|
|
|
Skewen/Sgiwen, Neath Port Talbot, Wales
![]() |
“Excellent food”
Reviewed 3rd April 2017
The best food ever used, our new chocolate lab puppy has been on this since coming to us 2 months ago and she looks fantastic. Customer service is fantastic at recommending what flavours are best.
|
|
|
![]() |
“WINDY FRENCHIE”
Reviewed 11th March 2017
Unfortunately this product gave my Frenchie chronic and offensive smelling wind. It did however cure my EBT of skin problems when coming off a raw food diet.
|
|
|
![]() |
“Millies woolfheart ”
Reviewed 5th February 2017
Can't fault this food dogs love it and look great on it. I also love the delivery method gives you a one hour slot
|
|
|
![]() |
“Fantastic quality food and always great service”
Reviewed 5th February 2017
I have needed advice from the Millies nutritional team on a couple of occasions and it has always been excellent. I'm due to welcome a new Labrador retriever puppy soon and she too will be using Millies. I'm very impressed with the cost of the food, it works out very reasonable and I know my dog is getting a high quality food. We also buy the treats regularly and the occasional few tins of the wet food and always very impressed. |
|
|
![]() |
“Brilliant food”
Reviewed 5th February 2017
|
|
|